Pinnacle Expands Services with Addition of New Deposit Escrow and Complex Account Management Expert

Committed to offering sophisticated capabilities, paired with community-focused banking services, Pinnacle Financial Partners welcomes Carol Hampy to its team as a deposit escrow program manager to help clients better manage escrow and other types of complex subaccount structures. Hampy brings with her 27 years of financial experience.

“Carol brings a cultivated level of experience and enthusiasm, and we’re fortunate she chose to join us at Pinnacle,” said Rick Arthur, executive vice president of Consumer and Small Business Banking for Pinnacle.

 “This expansion of services into management of deposit escrow and other types of business subaccounts gives us another tool for meeting all our clients’ needs. Carol’s familiarity in the market and experience in this specialty make her a perfect fit for our team as we grow this service.”

The program Carol is managing is designed for a variety of businesses that act as escrow agents holding funds or are required to track balances and activity separately without co-mingling funds. These commonly include real estate developers, property managers, attorneys who work with 1031 exchange and attorney trusts, residence care facilities, funeral homes that offer pre-need programs, and more. Pinnacle now offers a powerful new online platform that empowers them to consolidate accounts using virtual sub accounts; independently open, manage and close accounts; view and create their own statements; split and share interest if appropriate and get 1099 reporting. 

“This addition to our suite of services shows Pinnacle’s dedication to creating a smooth banking experience for our clients,” Arthur said. “It can be an enormous challenge for businesses to keep track of multiple accounts, and we created this new specialty with simplicity and ease of use in mind. We are grateful for Carol’s experience and leadership as we seek to grow this offering across the Pinnacle footprint.”

Prior to joining Pinnacle, Hampy served the majority of her career at Wells Fargo Bank in various roles including treasury management sales manager, and treasury management sales support manager. Hampy graduated from Bowling Green State University, where she received her bachelor’s degree. She’ll be working out of the firm’s Salisbury office, located at 415 Jake Alexander Blvd.

Pinnacle Financial Partners provides a full range of banking, investment, trust, mortgage and insurance products and services designed for businesses and their owners and individuals interested in a comprehensive relationship with their financial institution. The firm is the No. 1 and fastest growing bank in the Nashville-Murfreesboro-Franklin MSA, according to 2023 deposit data from the FDIC, is listed by Forbes as No. 27 among America’s Best Banks, higher than any other bank headquartered in Tennessee, North Carolina, South Carolina or Georgia. Pinnacle also earned a spot on the 2023 list of 100 Best Companies to Work For® in the U.S., its seventh consecutive appearance and was recognized by American Banker as one of America’s Best Banks to Work For 11 years in a row and No. 1 among banks with more than $10 billion in assets in 2023.

Pinnacle entered the North Carolina market in 2017 when it acquired BNC Bancorp, offering community bank service with the resources and sophistication of a larger firm. Pinnacle is ranked as the No. 1 workplace in the Triad, Triangle and Charlotte markets, as listed by the Triad Business Journal, Triangle Business Journal and Charlotte Observer.

The firm began operations in a single location in downtown Nashville, TN, in October 2000 and has since grown to approximately $48.0 billion in assets as of Dec. 31, 2023. As the second-largest bank holding company headquartered in Tennessee, Pinnacle operates in 17 primarily urban markets across the Southeast.

Additional information concerning Pinnacle, which is included in the Nasdaq Financial-100 Index, can be accessed at www.pnfp.com.