Contact Us

Our new Client Care voice. Always your choice.

When you call us, you’ll notice something new. After you’re greeted, you’ll be given the choice to speak with a Client Care team member or use our self-service options. No matter which path you choose, we’re here for you 24 hours a day, 7 days a week.

• Toll-free: 800.264.3613
• Small business: 877.380.0654

If you’d like to self-serve, simply tell us what you need. You now have more options, like:

“Please check my balance.”
“I need to lock my card.”
“How much interest have I accrued YTD?”
“What is my loan payoff date?”

To speak with a person instead, just say “Client Care” at any time, and we’ll connect you with a team member.

Looking for self-service only? Call toll-free 866.755.5428 to go straight to our self-serve options.

Pinnacle | Health & Benefits

If you have a question about your HSA, FSA, or any other health and benefit account Pinnacle offers, you can reach our specialized team from 7 a.m. to 7 p.m. CT Monday through Friday.

• Consumers Toll-Free:  888.282.2605
• Employers Toll-Free:  888.282.2918

Submit an Application

Our vision is to be the best financial services firm and the best place to work in the Southeast. Pinnacle seeks top talent in its markets, inclusive of women and minorities, and that, through leadership and training opportunities, the company seeks to ensure diversity of backgrounds and perspectives, inclusive of race, ethnicity and gender, in its leadership. To learn more about our company, please check out our About Us section. To be considered for open positions, please submit an online application.

Applicant Resources and Notices

Transparency in Coverage Machine-Readable Files

Health insurers must make certain health care price information publicly available in downloadable machine-readable files. We’ve uploaded large, machine-readable files to be sure we’re compliant with the Transparency in Coverage Final Rule, including in-network negotiated rates and historical payments to out-of-network providers and their billed charges.

You can access our machine-readable files below. Please note these files are large and may take a while to download.

Pinnacle machine-readable files

Email Us

We respond to all emails within 24 hours. So tell us what you think, report a problem or ask a question. We're listening.

Corporate Address

Pinnacle Financial Partners
(Holding Company)
3400 Overton Park Drive
Atlanta, GA 30339

Pinnacle Bank
21 Platform Way S.
Suite 2300
Nashville, TN 37203

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