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Avoid Telephone Scams with These Tips
Anyone with a phone is familiar with the nuisance of robocalls, unsolicited telemarketing calls and scammers seeking quick cash through a variety of fraudulent claims. Some even pretend to be the FBI, the IRS or law enforcement—or even your bank. The number you see on your caller ID can even be false (a practice called “spoofing”), appearing to be from reputable businesses like Pinnacle.
Remember that Pinnacle will never contact you by phone to ask for your bank account number, Social Security number, debit/credit card number or PIN. Never provide this information to someone who contacts you to request it. If you answer one of these calls, don't press any numbers and don’t provide them with any information. Simply hang up.
If you ever need to verify that the information you’ve received in a call, text or email is legitimate, call the Pinnacle Client Service Center directly using the number you see on PNFP.com. Do not call any number they give you, as it could lead to an impersonator.
Quick Links
Protecting Your Privacy
Learn how we limit sharing of your personal information.
Stop Email Fraud
Help protect yourself against email scams.
Fraud and Security Alerts
Don’t Fall for Disaster Fraud
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FBI Alert About Common Scams: Resources to Protect Yourself
Tips on Reporting Fraud
How to Report Identity Theft
Read this for steps you should take immediately.
Report a Lost or Stolen Debit/Credit Card
If you believe your Pinnacle debit or credit card is lost or stolen, call us immediately.
Finding a Legitimate ID Theft Protection Service
Depending on the services you want, you should be able to discover an option that fits your needs and your budget.